Preparing for the on-line processing of family and civil legal aid claims: action required from all chambers that undertake legal aid work

27 July 2012

The Legal Services Commission (LSC) are developing a new online system (the Client and Cost Management System - CCMS) which will:

  1. move civil certificated work online for both providers (solicitors) and counsel
  2. replace the current case management system
  3. provide an electronic document record management service, and
  4. integrate debt collection and fund accounting to the system.

The LSC are going to pilot the scheme in the North East in October this year and will start rolling-out the project in three tranches nationally starting from summer 2013 after incorporating a break for providers and counsel for the introduction of Legal Aid Reform changes. The Bar Council and Institute of Barristers Clerks are involved through membership of the LSCs External Implementation Group (EIG).

The pilot has the potential to involve all chambers, not just those in the North East pilot region who receive or have received instructions from the 47 pilot firms. Providers will manage all of their current and future cases using the new processes. Any counsel instructed by a pilot provider must use the electronic system to claim fees for those cases regardless of geographical position. The LSC will evaluate the pilot in order to make changes to the system, communication and training before the system is implemented nationally.

The pilot providers are:

  1. Alderson Dodds 
  2. Andrew Brook Solicitors
  3. Baker Gray & Co
  4. Ben Hoare Bell LLP
  5. Blackett Hart & Pratt LLP t/a BHP Law
  6. Brennans Solicitors LLP
  7. Cygnet Family Law
  8. David Gray Solicitors
  9. DAWN Advice
  10. Freers
  11. Geoffrey Forrester & Co
  12. Gordon Brown Law Firm LLP
  13. Hadaway & Hadaway
  14. Halliday Reeves, Law Firm
  15. Harding Swinburne Jackson & Co
  16. Hewitts Solicitors
  17. K Boswell & Co
  18. Kidd and Spoor
  19. Kidd Spoor Taylor
  20. Leigh Turton Dixon
  21. Longden Walker & Renney
  22. Marshall Hall Levy
  23. McKeag and Co
  24. McKenzie Bell
  25. Mortons
  26. Newcastle Law Centre
  27. Nicholson Portnell
  28. Patterson Glenton & Stracey
  29. Paul Dodds Solicitors
  30. Paul J Watson Sols
  31. Peter Dunn and Co
  32. Power Scott
  33. Richard Reed Solicitors
  34. Richmond Anderson Goudie
  35. Samuel Phillips Law Firm
  36. Smith & Copsey
  37. Stockton District Advice and Information Service
  38. Swinburne & Jackson
  39. Swinburne Maddison
  40. Swinburne, Snowball & Jackson
  41. T C SMITH
  42. Tait Farrier Graham
  43. Tilly Bailey & Irvine
  44. TMJ Legal Services
  45. V.G. Waugh
  46. Watson Woodhouse
  47. Wholley Goodings LLP

Chambers (and barristers) who accept work from those firms participating in the pilot programme will need to:

  1. assign a Single Point of Contact (SPOC) for each chambers
  2. identify unpaid claims from past and current interactions with the 47 providers
  3. set up the accounts for all relevant members of chambers, and
  4. stop sending claims to the LSC two weeks before the pilot starts.

The LSC has so far focused their communications to Chambers on the North Eastern Circuit but have asked the 47 providers to list barristers they normally instruct, regardless of their location.

What do you need to do now:

The programme team responsible for the pilot are requesting that all Chambers and sole practitioners review their records and identify ANY cases with fees outstanding from the 47 pilot firms listed above. Those cases not identified by barristers / solicitors as live may not be carried over and payment will then be more difficult to obtain.

The LSC will work with chambers and pilot providers to resolve outstanding queries and get the cases as up to date as possible prior to go-live. Any cases not resolved before go live will be transferred to CCMS. You will be able to claim costs for these cases through the online system.  If you have any cases with fees outstanding from the 47 providers listed above please contact Fionnuala Byrne by 17 August 2012.

For more information about the online system please email the CCMS Pilot team.