About the course
This training course will provide you with a clear, practical framework for handling complaints of harassment and bullying in line with legal, regulatory, and professional obligations. With a focus on your  responsibilities as a leader, the course equips heads of chambers and chambers leaders to respond confidently and appropriately to concerns, while fostering a culture of respect and accountability within chambers. There’ll be a maximum of 24 people in any session.
Designed and delivered by our expert, in-house Commissioner for Conduct team, join us for a practical facilitated session where you’ll work through how to manage different scenarios. This course is in line with the Bar Standards Board’s rules around reporting serious misconduct launched in June 2026.
What will you learn?
- Understanding harassment, bullying, and inappropriate behaviours
Clarifying definitions and recognising behaviours that may breach professional standards or chambers’ expectations. - Legal, regulatory, and policy obligations
Including the duty to take reasonable steps to prevent, and duty to report under BSB rules and the Equality Act 2010. - Setting yourself up for success
Proactive leadership to build a respectful culture, reduce risk, and ensure chambers are prepared to respond effectively. - Responding to an incident
- Best practice for responding to concerns raised by pupils, barristers, or staff with empathy and discretion
- Informal v formal responses
- Carrying out an investigation
- Ensuring fairness, confidentiality, and appropriate support for all parties during the process
- Implementing interim measures
- Managing difficult conversations and maintaining impartiality
Why attend?
- Understand your professional and legal responsibilities as head of chambers or a leader within chambers
- Gain confidence in managing sensitive and high-stakes situations
- Protect the wellbeing of all members and staff
- Reduce reputational and regulatory risk
- Take away practical tools and templates for immediate use in chambers
Who should attend?
- Heads of Chambers
- Chambers directors and leaders
- Equality and diversity officers (EDOs)/members of EDI Committee/ManCom
CPD
- 2.5 hours
Prices
Online
- Full price: £225 (plus VAT)
- Bar Representation Fee member price: £180 (plus VAT)
In-person
- Full price: £250 (plus VAT)
- Bar Representation Fee member price: £200 (plus VAT)
